Frequently Asked Questions
Everything you need to know about shopping with Patterns and Plains.
What is the typical shipping timeframe?
Standard orders are processed within 1-2 business days. Domestic shipping typically takes 3-5 business days, while international delivery can take between 10-15 business days depending on your location.
What is your return and exchange policy?
We offer a 30-day return policy for all unused and unwashed items in their original packaging. Simply visit our Returns Portal to start your process and receive a prepaid shipping label.
How do I care for my Patterns and Plains products?
To maintain the quality of our fabrics, we recommend machine washing on a cold, gentle cycle and tumble drying on low heat. Specific care instructions are also located on the inner tag of each item.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital payment options including PayPal, Apple Pay, and Google Pay.
Can I track my order once it has shipped?
Yes. Once your order leaves our warehouse, you will receive an automated email containing your tracking number and a link to monitor your package's progress.
Do you offer sustainable or eco-friendly packaging?
Absolutely. At Patterns and Plains, we prioritize the environment by using 100% recyclable mailers and biodegradable tissue paper for all our shipments.